Euroflorist partners with over 54,000 local flower shops allowing customers to send flowers in- or outside Europe.
Euroflorist offer the most reliable floral network in the world. With more than 30 years of experience delivering top quality fresh flowers and gifts, Euroflorst promises complete satisfaction on every flower order.
Euroflorist is improving its customer experience by embracing multilingual text and big data analytics with Hello Soda’s innovative personalisation software solution, Profile iD.
Using the in-depth tool, the flower delivery expert, which partners with 54,000 flower shops across 10 countries, will gain valuable insights to enable them to provide personalised and convenient customer journey.
James Blake, CEO at Hello Soda, said: “To remain competitive, businesses need to create a user journey that is as convenient and tailored to the customer as possible. The obvious way to do this in the digital age is to harness the power of data and utilise the digital footprint of customers.
“We’re proud to be supporting Euroflorist on the next step of its digital journey and have no doubt that our advanced personalisation software PROFILE will help the company to boost its engagement with its current customer base, and expand its reach even further.”