SMS SCA blog post image

Mobile Validate will ensure SMS verification for SCA actually works

New requirements for authenticating online payments have been introduced in Europe as part of the second Payment Services Directive (PSD2).

The new regulations, put in place to prevent fraud, require customers to use an access code sent to their mobile phone. The number must be entered at checkout to confirm payment. It’s classed as two-factor authentication (2FA) to validate the customer and the transaction. 

Payment Service Directive (PSD2)

What you need to know about PSD2 and Strong Customer Authentication (SCA)

Here we’ll tell you what online businesses need to know about the new regulations, and how we can help. 

The PSD2 deadline of September 14th has passed, but some e-commerce companies still have time to implement SCA for online card transactions (possibly up to 14 March 2021). As such, for those who still need to implement SCA, all of the information below still applies.

Frictionless Future Blog

How Alternative Methods Will Pave The Way For a Frictionless Future

Most businesses look to avoid friction at all costs in the user experience – and for good reason. But friction isn’t always bad. It exists for a reason and is only ever introduced when necessary.  

Is friction inevitably the future of identity verification? What if there was another way to be completely regulation compliant without the friction?

Dark Web Checks by Hello Soda

Why SMS verification isn’t a good idea

SMS verification has become increasingly popular over recent years, to ensure a high level of security when validating a customer’s account.

By utilising a customer’s phone number to validate their account allows a business to ensure that the phone number given is active and is also accessible by the customer. This method of validation has become more popular than email verification recently – but should businesses solely rely on SMS verification?

Keeping Millennials Engaged

How to Keep Millennials Happy During Your Digital Journey

It seems to be the case that millennials want a simple and effective user experience when utilising online services, but how can businesses ensure their 25-35 year old customers are happy whilst ensuring a secure and robust verification process to protect themselves from fraud?

Businesses should be ensuring that they are delivering a user experience that makes their customers feel secure and protected by their security measures, whilst providing a smooth digital journey.

Hello Soda at The Summit 2019

The Summit 2019: Round Up

It’s been almost a week since we landed back in Austin following The Payments Canada Summit 2019 in Toronto, and we had an incredible time!

We had the opportunity to speak to some fantastic Canadian payments businesses to showcase our brand new identity verification solutions and, with our interactive demos, allow them to see in real-time how our solutions can enhance their processes.

What did we take away from the event? Take a look below.

BioMatch by Hello Soda

How Biometric Validation Helps the Banking Sector

With the advances and changes within mobile technology, businesses are looking to alternative validation options to ensure more secure processes are in place for their consumers.   

The rise in identity fraud has increased 160% in the last 20 years, which seems an absurd increase, but with the risks of online fraud this doesn’t seem to be slowing down. It was shown that last year, 8 out of 10 identity theft cases took place online.

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