Hidden costs of poor customer onboarding

Don’t be caught out by hidden costs of consumer onboarding

All businesses are looking to acquire new customers, but their competitors are too. A poor onboarding process can frustrate new customers which can result in greater volumes of abandonment. This means a business will increase its acquisition costs and worst still it will create a poor brand experience which in some cases can cost a business more.

Signing up new customers even when performing KYC checks should be simple. Get the whole process wrong and you can run into issues with identity and payment fraud, regulatory failures and increased operational costs.

Solution Series UtilityConnect

Solution Series: UtilityConnect and why real-time address verification is a game changer

This is the next installment of the Solution Series, where we share an overview of our key KYC & AML solutions. This time it’s our latest innovation, Utility Connect, which is the only global and automated customer address verification system in the world. 

This is what you need to know, and why it’s a game changer, along with a product sheet…

Solution Series BioMatch

Solution Series: BioMatch and why biometrics make a big difference

This is the next installment of the Solution Series, where we share an overview of our key KYC & AML solutions. This time it’s BioMatch, which offers best-in-class facial authentication that takes seconds and can be used anywhere in the world. 

We explain how BioMatch works, why it’s best-in-class, and round things off with a downloadable product sheet…

Solution Series iDocufy

Solution Series: iDocufy and insights on automated document verification

This is the next installment of the Solution Series, where we share an overview of our key KYC & AML solutions. This time it’s iDocufy, which offers automated identity document verification, using software that can recognise and read any national ID document in the world, in seconds. 

This is everything you need to know, with a product sheet available to download at the end…

Gaming Webinar | Hello Soda

Ways To Improve Customer Experience And Why Live Utility Data Can Help

Delivering a smooth customer onboarding process whilst meeting regulations can be challenging for most gaming operators. How can you ensure a great UX whilst adhering to regulations?

Today we’re launching our ‘on-demand’ webinar which focuses on ways to improve the onboarding process for your customers using live utility data. Yes, that’s right, utility data.

Solution Series Profile iD

Solution Series: Profile iD and how social authentication boosts KYC

This is the first instalment of the Solution Series, where we share an overview of our key KYC & AML solutions. We begin with our flagship product Profile iD, which offers smart social authentication, from anywhere in the world, in seconds. 

This is everything you need to know in a nutshell, along with a product sheet available at the end of the blog…

How to choose the right KYC provider

Finding the right supplier for any organisation is a challenge as there are many providers available on both a national and global level. Providers of KYC, KYB and AML solutions use both traditional and modern measures, but how do you know which one to choose?

In this article we explain what you need to look for in order to choose the right provider…

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