Fraud is on the rise globally and fraudsters are continually developing new ways to attack businesses and customers. Millions of people are affected by fraud every year and it is estimated that in 2019, criminals made $4.2 trillion from fraudulent activity worldwide.
In this shifting landscape, organisations need to keep on top of their anti-fraud measures ensuring they’re up to the job of protecting their customers and deal with breaches accordingly.
The world is a very different place to what it was last year, never mind 10 years ago. The adoption and use of digital technology has been accelerated due to advances in AI and alternative data and a growing number of businesses are realising the necessity of, not just being online but providing a first-class digital experience.
When it comes to onboarding new customers, poor processes can result in the nightmare of escalating costs to your business.
Signing up new customers should be simple. Getting it wrong can frustrate new customers, resulting in higher volumes of abandonment, increasing acquisition costs and ultimately, create a poor brand experience.
The UK Gambling Commission has announced what they’re calling ‘strict new guidance’ for the way operators will have to handle VIP customer schemes moving forward. Provided that suppliers follow the new guidance, ‘there should be no irresponsible incentivisation of high-value customers in the future.’
Here at Hello Soda, we’re proud of our innovative single API platform, Sodium, serving our complete suite of automated KYC, AML & Anti-Fraud solutions.
In this post we will explore how our integrated product offering works, and why it sets us apart…
More and more data is being created online every single day. With digital advancements occurring constantly, a continued reliance on traditional data sources that were used 20 years ago risks restricting access to products for customers.
There is a lot of talk around ‘big data’ but it simply refers to any large amount of unstructured data, and without the adequate analytics tools to derive meaning from it can deem it meaningless – but how can we help to make sense of that data to learn more about each and every one of your customers?
Ensuring that your customer has a positive onboarding experience is key to avoiding drop-offs and enhancing the user experience.Â
When a customer signs up to your business, the onboarding process is the first experience of your business that they will see. The impact of this can be huge. If a customer has a negative experience, they are more likely to take their business elsewhere.
In our series of TECHTalks with Hello Soda’s Chief Technical Officer, Symeon Breen, we addressed some of the most common technical questions that we are asked as a global FinTech business.
In this blog we discuss the different questions that we are frequently asked as a business and Symeon gives us some of the key answers we were looking for.
Gasp! PayExpo was a rollercoaster, and we’ve just come up for air. We met hundreds of new people, from interesting and diverse companies, waxed lyrical with our esteemed clients, gave a thrilling talk on preventing fraud whilst improving UX, took part in a Retail Payments panel about speed vs security, and gave out insights, explanations and walkthroughs to the beautiful people who graced our stand.Â
We also attended some sensational talks. Here were the highs:
We’re delighted to announce we now operate in 177 countries! Yes that’s now 91% of the world. From Aruba to Australia, Iceland to the Ivory Coast, St Vincent and The Grenadines, and all the way to Papua New Guinea. Our solutions reach where others don’t.Â
The Hello Soda KYC (Know Your Customer) and AML (Anti-Money Laundering) solutions are truly global. We’re proud that they’re being used across a wide range of sectors, right across the world, every single day.
