Ways To Improve Customer Experience And Why Live Utility Data Can Help

Delivering a smooth customer onboarding process whilst meeting regulations can be challenging for most gaming operators. How can you ensure a great UX whilst adhering to regulations?

Today we’re launching our ‘on-demand’ webinar which focuses on ways to improve the onboarding process for your customers using live utility data. Yes, that’s right, utility data.

LCCP - 3 changes we expect to see

Have you exceeded your annual volume checks already?

The changes to the LCCP from the UK Gambling Commission take effect on 7th May – but are you already exceeding your usage for verification checks with your verification provider?

As mentioned previously (here), there are a number of changes that operators need to be complying to. Ultimately, the result of these changes will see operators needing to verify and authenticate a higher volume of consumers before they are able to use their services.

Operators are going to be seeing higher volumes, meaning higher costs – but what about when operators inevitably exceed their current verification check limits with current providers?

Hello Soda - KYC & AML Checks

3 Top Tips for Online Age Verification

With 16.7 million people falling victim to identity fraud in 2017, online verification processes for both age and identity need to be stricter.

It was recently reported that a 13-year-old boy spent £80,000 on a gambling website through posing as his father using his business credit cards. Events such as this prove that businesses should be implementing stricter age verification processes upon account registration, but how?

LCCP - Whats changed for operators

The New LCCP: What’s Changed for Operators?

The UK Gambling Commission have released the new rules for operators to comply with, and they’re coming into effect on 7th May 2019. Are you prepared? 

As outlined in my last blog (which can be found here), the UKGC have removed the 72-hour verification window within which operators previously had to verify that their consumers were over the age of 18. With the removal of the 72-hour window sees consumers having to be verified before they can play a free-to-play game and also before they deposit for any online gambling.

DON’T MISS OUT!
Subscribe to our monthly newsletter
Be the first to get latest updates, news, tips & guides
straight to your email inbox.
close-link