3 ways to onboard more in gaming customers

Ways to instantly onboard more gaming users

2020 was forecast to be a year of growth for many gaming operators, which now looks unlikely given the global impact of COVID-19.

However, there has been some positive uplift in the industry due to an increase in online players who are have been turning to online casino-style games in the wake of global ‘lockdown’ measures. Players are turning to games such as virtual slot machines and online bingo as a way to while away time at home.

Gaming Webinar | Hello Soda

Ways To Improve Customer Experience And Why Live Utility Data Can Help

Delivering a smooth customer onboarding process whilst meeting regulations can be challenging for most gaming operators. How can you ensure a great UX whilst adhering to regulations?

Today we’re launching our ‘on-demand’ webinar which focuses on ways to improve the onboarding process for your customers using live utility data. Yes, that’s right, utility data.

LCCP - 3 changes we expect to see

Comply with the New License Changes in Buenos Aires

With changes coming into place for the Buenos Aires gambling market, operators are having to look to find solutions to enable them to quickly and simply verify their players’ identity.

Under Decree 181, up to seven online gambling licenses will be issued and a single operator will be allowed to hold only one license.

LCCP - 3 changes we expect to see

Have you exceeded your annual volume checks already?

The changes to the LCCP from the UK Gambling Commission take effect on 7th May – but are you already exceeding your usage for verification checks with your verification provider?

As mentioned previously (here), there are a number of changes that operators need to be complying to. Ultimately, the result of these changes will see operators needing to verify and authenticate a higher volume of consumers before they are able to use their services.

Operators are going to be seeing higher volumes, meaning higher costs – but what about when operators inevitably exceed their current verification check limits with current providers?

Hello Soda - KYC & AML Checks

3 Top Tips for Online Age Verification

With 16.7 million people falling victim to identity fraud in 2017, online verification processes for both age and identity need to be stricter.

It was recently reported that a 13-year-old boy spent £80,000 on a gambling website through posing as his father using his business credit cards. Events such as this prove that businesses should be implementing stricter age verification processes upon account registration, but how?

Can Crypto theft and fraud be prevented

Can Crypto Theft & Fraud Be Prevented?

A recent research study carried out by CipherTrace has revealed that an astonishing $1.7 billion of cryptocurrency was obtained by illicit means in 2018.

With over 1,500 cryptocurrencies in existence, and billions of dollars being bought and sold on crypto exchanges, there are a plethora of opportunities for fraudsters to illicitly use the currency.

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