Delivering a smooth customer onboarding process whilst meeting regulations can be challenging for most gaming operators. How can you ensure a great UX whilst adhering to regulations?
Today we’re launching our ‘on-demand’ webinar which focuses on ways to improve the onboarding process for your customers using live utility data. Yes, that’s right, utility data.
Most businesses and organisations that need to verify identity are now using or moving towards digital and real-time solutions. However, there are still many who use manual reviews.
Here’s three key reasons why manual reviews are best avoided.
Compliance directors face a lot of challenges, especially within the gaming industry. We caught up with Susan Cosgrove from Annexio, who was kind enough to share her insights on the role, on what helps, and why she and the Ireland national rugby union team are so good at what they do.
Here’s what Susan had to say….
For gaming operators, smooth and speedy onboarding is absolutely essential, however it can be made more complicated due to regulatory requirements, which can add friction to the journey.
With changes coming into place for the Buenos Aires gambling market, operators are having to look to find solutions to enable them to quickly and simply verify their players’ identity.
Under Decree 181, up to seven online gambling licenses will be issued and a single operator will be allowed to hold only one license.
The changes to the LCCP from the UK Gambling Commission take effect on 7th May – but are you already exceeding your usage for verification checks with your verification provider?
As mentioned previously (here), there are a number of changes that operators need to be complying to. Ultimately, the result of these changes will see operators needing to verify and authenticate a higher volume of consumers before they are able to use their services.
Operators are going to be seeing higher volumes, meaning higher costs – but what about when operators inevitably exceed their current verification check limits with current providers?
With 16.7 million people falling victim to identity fraud in 2017, online verification processes for both age and identity need to be stricter.
It was recently reported that a 13-year-old boy spent £80,000 on a gambling website through posing as his father using his business credit cards. Events such as this prove that businesses should be implementing stricter age verification processes upon account registration, but how?
A recent research study carried out by CipherTrace has revealed that an astonishing $1.7 billion of cryptocurrency was obtained by illicit means in 2018.
With over 1,500 cryptocurrencies in existence, and billions of dollars being bought and sold on crypto exchanges, there are a plethora of opportunities for fraudsters to illicitly use the currency.
The UK Gambling Commission have released the new rules for operators to comply with, and they’re coming into effect on 7th May 2019. Are you prepared?
As outlined in my last blog (which can be found here), the UKGC have removed the 72-hour verification window within which operators previously had to verify that their consumers were over the age of 18. With the removal of the 72-hour window sees consumers having to be verified before they can play a free-to-play game and also before they deposit for any online gambling.
With the UK Gambling Commission launching the new LCCP in April, we are waiting in anticipation for the first draft which is due for release next month. This release will allow operators the chance to start preparing for the changes which many expect to see in relation to age verification – but what do we predict the changes will include?
