Millennials and the digital journey

How to Keep Millennials Happy During Your Digital Journey

It seems to be the case that millennials want a simple and effective user experience when utilising online services, but how can businesses ensure their 25-35 year old customers are happy whilst ensuring a secure and robust verification process to protect themselves from fraud?

Businesses should be ensuring that they are delivering a user experience that makes their customers feel secure and protected by their security measures, whilst providing a smooth digital journey.

Hello Soda are product to partner with Krungsri

Why Innovation for Traditional Markets is Key

Identity theft has become one of the largest issues and the biggest growing threat to ‘traditional markets’ such as payday lenders in recent years. With the increase growing significantly since lenders have began to primarily operate online – can innovation change this?  

The rise in identity fraud has increased 160% in the last 20 years, which seems an absurd increase, but with the risks of online fraud this doesn’t seem to be slowing down. It was shown that last year, 8 out of 10 identity theft cases took place online.

LCCP - 3 changes we expect to see

Have you exceeded your annual volume checks already?

The changes to the LCCP from the UK Gambling Commission take effect on 7th May – but are you already exceeding your usage for verification checks with your verification provider?

As mentioned previously (here), there are a number of changes that operators need to be complying to. Ultimately, the result of these changes will see operators needing to verify and authenticate a higher volume of consumers before they are able to use their services.

Operators are going to be seeing higher volumes, meaning higher costs – but what about when operators inevitably exceed their current verification check limits with current providers?

LCCP - Whats changed for operators

The New LCCP: What’s Changed for Operators?

The UK Gambling Commission have released the new rules for operators to comply with, and they’re coming into effect on 7th May 2019. Are you prepared? 

As outlined in my last blog (which can be found here), the UKGC have removed the 72-hour verification window within which operators previously had to verify that their consumers were over the age of 18. With the removal of the 72-hour window sees consumers having to be verified before they can play a free-to-play game and also before they deposit for any online gambling.