Latest News, Views & Insights delivered by Hello Soda

Don’t fear the loss of onboarding, think digital

Just how much time do we spend online? Rather a lot, it would seem. According to We Are Social’s latest study, the world’s internet users will cumulatively spend a mind-boggling 1.25 billion years online in 2020.

To put that into perspective, the first fossil records of complex life forms date from the start of the Cambrian explosion – only 541 million years ago. And if we go back all the way to 1.25 billion years ago? Scientists believe early plants were only just starting to photosynthesise.

Hidden costs of poor customer onboarding

Don’t be caught out by hidden costs of consumer onboarding

All businesses are looking to acquire new customers, but their competitors are too. A poor onboarding process can frustrate new customers which can result in greater volumes of abandonment. This means a business will increase its acquisition costs and worst still it will create a poor brand experience which in some cases can cost a business more.

Signing up new customers even when performing KYC checks should be simple. Get the whole process wrong and you can run into issues with identity and payment fraud, regulatory failures and increased operational costs.

Meet Miruna, Data Science Intern at Hello Soda

An angelic and enthusiastic soul has graced the tech team at Hello Soda to learn more about Artificial Intelligence and Natural Language Processing and to add further insights and depth to our data processing. While infusing the air with positivity and youthful curiosity she exemplifies our motto of making data more personal…

Miruna has taken the time to tell us about herself and why she wanted to work for Hello Soda…

Are online gaming firms losing younger players at the first hurdle?

In recent years, online gaming has become a booming industry – having held steady and even undergone growth in the face of overall market decline. In 2019 however, two things changed; in May the UK Gambling Commission (UKGC) implemented strict new age verification laws, and the sector saw it’s first-ever fall in GGY – a 0.6% drop to £5.3bn.

The Dark Web: Is my data out there?

The Dark Web (which can also be referred to as “The Deep Web” or “The Invisible Web”) makes up at least 85% of the internet. With some sources stating that traditional search engines only see 0.03% of the entire web, we discuss the dark web data risks you need to know about and how you can prevent associated losses.

The Dark Web requires specific software, configurations, or authorisation to access in order to ensure complete anonymity, and transactions are made using currencies such as bitcoin.

Be a hero! How Biometrics is a game changer

We’ve launched our latest guide which focuses on account takeover and how your organisation can prevent it in a few simple steps.

Inside you’ll find out about how account takeover is performed, the impact it has on your customers, and how your organisation can stop it.

Solution Series: UtilityConnect and why real-time address verification is a game changer

This is the next installment of the Solution Series, where we share an overview of our key KYC & AML solutions. This time it’s our latest innovation, Utility Connect, which is the only global and automated customer address verification system in the world.

This is what you need to know, and why it’s a game changer, along with a product sheet…

Team Talks - Jack Taylor Product Manager

Meet Jack, Product Manager at Hello Soda

Our creatively and technically gifted Product Manager, Jack Taylor, is responsible for product know-how, insights, and integration wisdom, as well as bringing features and benefits to life, and making everything easy to understand. In his spare time he plays the guitar like the ghost of Hendrix.

Jack’s taken the time to tell us a bit about himself, and tell us why he loves our products…

Solution Series: BioMatch and why biometrics make a big difference

This is the next installment of the Solution Series, where we share an overview of our key KYC & AML solutions. This time it’s BioMatch, which offers best-in-class facial authentication that takes seconds and can be used anywhere in the world.

We explain how BioMatch works, why it’s best-in-class, and round things off with a downloadable product sheet…

Solution Series: iDocufy and insights on automated document verification

This is the next installment of the Solution Series, where we share an overview of our key KYC & AML solutions. This time it’s iDocufy, which offers automated identity document verification, using software that can recognise and read any national ID document in the world, in seconds.

This is everything you need to know, with a product sheet available to download at the end…

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