INTRODUCING PROFILE

What is PROFILE?

PROFILE is a unique software solution that analyses the digital footprint of a consumer and returns real-time, actionable insights to inform and improve your business decisions. It can be easily integrated into your sign up or application process to verify identity, create a smoother user journey, increase customer onboarding, and personalise your marketing.

OUR MULTILINGUAL SOLUTION

A multilingual, multi-sector, global solution...

PROFILE is available in multiple languages and is already being utilised by clients across 5 continents. A global and versatile solution, PROFILE benefits multiple business functions in various industries by providing real-time actionable insights to support:

  • Identity verification
  • Fraud detection 
  • Financial inclusion
  • Personalisation & marketing

Learn more about the different elements of PROFILE below

KNOW YOUR CUSTOMER LIKE NEVER BEFORE

PROFILE ID

Reduce fraud losses and increase customer on-boarding by up to 60% with our multi-channel identity verification solution. PROFILE ID is a global ID solution that is effective at verifying applicants who other providers have traditionally struggled with such as Millennials, thin files, and new to country consumers.

With PROFILE ID, you can:

  • Verify identity
  • Gain confidence of their age
  • Pre-fill application forms
  • Detect and reduce fraud
  • Re-engage with consumers who previously dropped off

PERSONALISE YOUR USER EXPERIENCE

PROFILE Personalisation

True one-to-one personalisation is only possible with the breadth and depth of insight that we provide with PROFILE Personalisation. Our unique personalisation system enables you to present each customer with a unique customer experience, delivering information, products, and services that are always relevant to improve personal relationships, increase customer retention by 5% and maximise marketing ROI.

With PROFILE Personalisation, you can:

  • Target customers based on the most up-to-date data with our real-time alerts
  • Determine best contact method and time
  • Personalise products based on interests, hobbies, travel, and more.

BOOST CUSTOMER ACQUISITION

PROFILE Risk

Predict risk based on more data than ever, including personality traits, interests and employment. PROFILE Risk delivers valuable insights into your consumer's lifestyle for more informed, real-time risk assessment to help you boost inclusion and accept more customers.

With PROFILE Risk, you can:

  • Generate more accurate assessments
  • Reduce losses
  • Increase customer acquisition
  • Increase auto-accepts

REDEFINE TEXT ANALYTICS

PROFILE Insight

Extract meaning from unstructured text to automate processes such as categorising emails, extracting topics, and prioritising messages as well as gain an insight into your users/reviewers. Not just a standard text analytics solution, PROFILE Insight uses advanced expert data science techniques to extract topics, determine sentiment, establish intent, identify life events and flag level of urgency.

With PROFILE Insight, you can:

  • Identify customer lifestyle demographics, interests, and life events
  • Flag urgent messages
  • Improve efficiency and reduce demand on human resource
  • Automate classification of text

REQUEST A DEMO

 If you think PROFILE could benefit your business needs, request a demo with one of our data experts to find out more about how we can help.