Soda Software Labs Limited (“We”) are committed to protecting and respecting your privacy.
This policy sets out the basis on which we will use or process any personal data we collect from you or that you provide to us. Please read this policy to understand how we will treat your personal data. By visiting http://hellosoda.com you are accepting and consenting to the practices described in this policy.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is Soda Software Labs Limited of 12th Floor, City Tower, Piccadilly Plaza, Manchester, M1 4BT. Soda Software Labs Limited is registered with the ICO as a data controller under registration number ZA096170.
We will collect and process the following data about you:
1 Information you give to us. This is information about you that you give us by filling in forms on the website http://hellosoda.com (our site) or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you register to use our site, subscribe to our service, subscribe to our mailing list or for information and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number.
2 Information we collect about you. With regard to each of your visits to our site we will automatically collect the following information:
2.1 technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
2.2 information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page and any phone number used to call our customer service number.
3 Information we receive from other sources. We are working closely with third parties (including, for example, business partners, sub-contractors in technical, analytics providers, search information providers. We will notify you when we receive information about you from them and the purposes for which we intend to use that information.
Uses made of the information
We use information held about you in the following ways:
Information you give to us. We will use this information:
· to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information and services that you request from us;
· to provide you with information about services we offer that are similar to those that you have already purchased or enquired about;
· to provide you, with information about goods or services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer, we will contact you by electronic means only if you have consented to this. If you do not want us to use your data in this way, please indicate your marketing preferences on the form on which we collect your data;
· to notify you about changes to our service; and
· to ensure that content from our site is presented in the most effective manner for you and for your computer.
Information we collect about you. We will use this information:
· to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
· to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
· to allow you to participate in interactive features of our service, when you choose to do so;
· as part of our efforts to keep our site safe and secure;
· to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.
Information we receive from other sources We will combine this information with information you give to us and information we collect about you. We will use this information and the combined information for the purposes set out above.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to or stored on your computer’s hard drive.
We use the following cookies:
· Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website or make use of e-billing services.
· Analytical/performance cookies. These cookies allow us to recognise and count the number of visitors to our site, and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
· Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
· Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website more relevant to your interests. We may also share this information with third parties for this purpose.
You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
Cookie Title Cookie Name Purpose
Twitter ID pid Displaying Twitter feed on home page
ss_cvt These cookies allow us to estimate our audience size and usage pattern
You can block cookies by activating the setting on your browser that enables you to block all or some cookies. Please note that if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
With the exception of essential cookies, all cookies will expire after 2 years.
Disclosure of your information
You agree that we have the right to share your personal information with:
(a) Any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
(b) Selected third parties including:
· business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you;
· analytics and search engine providers that assist us in the improvement and optimisation of our site.
We may disclose your personal information to third parties:
(a) In the event that we sell or buy any business or assets, in which case we will disclose your personal data to the prospective seller or buyer of such business or assets.
(b) If we, or substantially all of our assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
(c) If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or to protect the rights, property, or safety of Soda Software Labs Limited, our customers or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
Where we store your personal data
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Retention Of Data
We will not keep your personal data for longer than is necessary for the purpose for which it is held or otherwise processed by us. This means that data will be securely destroyed or erased from our systems when it is no longer required.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at Soda Software Labs Limited, 12th Floor, City Tower, Piccadilly Plaza, Manchester, M1 4BT or email@example.com.
Our site may contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.
Access to information
The Act gives you the right to access information held about you. Any access request will be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.