Careers

BE A PART OF SOMETHING BIG!

BUILD THE FUTURE

Austin Office

Innovation is at the core of what we do.

We nurture creativity, talent and motivation to work, and in return give every member of our global team opportunities for growth and exploration. At Hello Soda, you won't just have a 'job', but a career with excitement and future prospects.

Click below to contact our HR team.

REAP THE BENEFITS

BE A PART OF SOMETHING BIG

Austin Office

Do you have what it takes?

If you are motivated, enjoy working in a dynamic, agile environment, and an expert in table tennis, please email your CV to hr@hellosoda.com, alongside a cover letter, stating what role you are interested in, what you can bring to Hello Soda, and why you think you will fit into our company culture.

You can view our current vacancies below.

VACANCIES

Work Experience
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Account Executive, US
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Business Development Manager, UK
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Natural Language Processing Engineer
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Scala Engineer
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Marketing – Work Experience
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Linguistics – Work Experience (Thai Speaker)
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Test Engineer
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Marketing Demand Generation (US)
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Head of Marketing
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Hello Soda is passionate about nurturing future talent, and we offer a range of work experience opportunities for people in different stages of their career or education.

Our flexible schemes will provide you with valuable skills and a taste of what it’s like to work in a fast-paced software business in Central Manchester.

With the option to gain experience in:

Tech
Data
Administration
Marketing and Design
You could go anywhere!

"My time at Hello Soda was very educational, both in learning how a business works and in getting used to working life. Throughout my 6 week stay everyone I met was friendly and informative, helping me if I had any queries about my work. The atmosphere within the workplace was amazing and I feel as though I have made many friends during my time there." - Milo Fitzpatrick

 

"I feel extremely fortunate that I had the opportunity to do an internship in a company such as Hello Soda, which is one of the most promising companies in Manchester for Data Analytics. I met a group of people who are very passionate and involved in what they do. This was a very important source of motivation for me!" - Cyril Noirot

Work experience with Hello Soda enables you to gain valuable experience, knowledge, and skills to help you build your career and offers potential to join the team as a permanent member later on. Learn more than you ever could in a classroom and spark your creativity with work experience and internship programs at Hello Soda.

Role: Account Executive, US
Primary Location: Austin, Texas
Status: Permanent (Full Time)
Salary: Competitive
Hours: 8:30 - 18:00 (Monday through Friday)

The Company

Hello Soda is an international big data and text analytics business, headquartered in the heart of Manchester, with offices in Bangkok and Austin. We develop and sell software to businesses which empowers consumers to leverage their digital footprint to gain access to more personalized services, in turn helping businesses to verify identity and increase customer acquisition, reduce fraud, and personalize the user experience. Innovation is at the core of what we do, and we are revolutionizing the way that social and unstructured data is being utilized across a range of industry verticals.

Who we are looking for

Do you thrive in a high energy environment? Are you a sales “MacGyver”? Do you have an extraordinary knack for unconventional problem solving and an extensive bank of knowledge to help clients harness insights from unstructured social data and transform their business?

If you answer “yes”, Hello Soda is looking for you! We are on the hunt for a sales maven who likes to break down barriers and find solutions why businesses need Hello Soda.

Enjoy owning the full sales cycle: find the opportunity; track down the decision makers; negotiate and close the deal; earn the commission! Hello Soda offers a fast-paced, dynamic and energetic environment to the boldest and brightest sales team. Show no fear, share our passion and join our adventure!

Requirements

  • 2-5+ years’ experience preferable with SaaS/data solutions sales
  • Experience selling across an organization including C-Level executives
  • Experience successfully executing complex sales cycles
  • Strategic, sophisticated deal planning and negotiation experience
  • Customer service mentality
  • Track record of meeting and exceeding quota expectations
  • Innate drive to be successful
  • Strong organizational, analytical, collaborative and management skills
  • Proximity to Austin area

Responsibilities of the role

  • Hunt down and discover new business opportunities- you own your destiny
  • Qualify clients, own the sales cycle, secure and close the deal- thrive to deliver against targets
  • Creatively target and engage with customers- discover the best ways to build your business
  • Go beyond the chase to cultivate prospects into paying and satisfied clients- build advocates
  • Expand relationships with current clients- love your customers and what they do
  • Oversee client success and renewal revenue- own new and recurring sales
  • Help build the core culture of Hello Soda in the US- be a foundational member

What we offer

  • Competitive salary with uncapped success-scaled commissions
  • Promotion and career growth as you learn and contribute/drive results
  • Opportunity to help build an awesome company and culture
  • A rewarding environment where we work hard and challenge ourselves, while not taking ourselves too seriously
  • Start-up mentality with a “get it done” approach, backed by supportive international team
  • Generous vacation time
  • Health and dental insurance
  • Travel for client and business purposes
Role: Business Development Manager
Primary Location: Manchester, UK
Employee Status: Permanent (Full Time)
Salary: Competitive 

 

The Company

Hello Soda is an international big data and text analytics business, headquartered in the heart of Manchester, with offices in Bangkok and Austin. We develop and sell software to businesses which empowers consumers to leverage their digital footprint to gain access to more personalised services, in turn helping businesses to verify identity and increase customer acquisition, reduce fraud, and personalise the user experience.

We are a small but fast-growing integrated team of management, sales, marketing, design, data science, data analytics, and development. Innovation is at the core of what we do, and we are revolutionising the way that social and unstructured data is being utilised across a range of industry verticals.

The Role

We are looking for an enthusiastic, driven Business Development Manager with a sector specific focus to join our dynamic team, based in our UK office. As a member of our team, it will be your job to introduce prospective clients to the benefits of our software solutions; converting leads and building effective longstanding customer relationships. Much of your time will be spent on the phone, but you will be expected to attend face-to-face meetings when necessary.

Requirements of the role

  • Energetic, driven, tenacious attitude
  • 5 years’ experience preferable
  • Background in ID & Verification software
  • Full driving licence
  • Ability to run a solution sell from lead generation to close.
  • Thrive in a target-driven environment and perform well under pressure
  • Work well to a structured approach
  • Achieve KPIs and targets – including qualified opportunities, meetings booked, and outbound calls.
  • Lead generation – use a combination of skills to identify, nurture and manage leads until the point of closing.
  • Appointment making – contacting prospects with the intention of qualifying a potential opportunity and booking a meeting with a relevant stakeholder.
  • Campaign follow-up – ensure inbound leads are qualified, followed up and processed within 24 hours to ensure a first-class customer experience
  • Be a team player and fit in with the company culture

 

Skills required

  • Native-level of fluency in English
  • Excellent communication skills, both written and verbal
  • Exemplary history of excellent sales skills
  • Build effective rapport over the phone and face-to-face

Expected outcomes of the role

  • Expanded customer base
  • Increased number of converted leads
  • Fantastic on-target earnings 
Role: Natural Language Processing Engineer
Primary Location:
Manchester, UK
Employee Status:
Permanent (Full Time)
Salary:
Competitive

 

Company Overview

Hello Soda are looking for a Natural Language Processing Engineer with knowledge of data-driven approaches for multilingual text analysis to join the Data and Analytics team for their flagship product, PROFILE.

You will join a dynamic, young business and work alongside top data scientists and software engineers to build information extraction and text understanding pipelines to identify consumer insights from multilingual social media posts, user reviews and messages, and other unstructured data. You will help us rapidly scope and prototype text processing components, and assist their translation into production by our engineering team.

The Role

You will use statistical and machine learning techniques to analyse large-scale user data, including text data and social media. You will have good experience in Natural Language Processing (NLP) and text analysis; as you will be applying machine learning techniques for text mining and information extraction based on structured, semi-structured and unstructured data.

This means you’ll be bringing your imagination, love of experimentation, and scripting skills to bear in furthering our goal of building out the greatest depth of understanding as to how to extract actionable insight from user posts.

You will work in a team comprising machine learning, NLP and software engineering experts.

Desirable

  • Knowledge of crowd-sourcing platforms is a plus
  • Experience with developing and applying NLP models from scratch: collecting raw data, labeling, modelling and performance benchmarking, developing working prototypes
  • Experience with agile development methodology
  • Familiarity with cloud based technologies (AWS, Docker, Spark)
  • Knowledge of Recurrent Neural Networks models for text understanding, from phrase embeddings to sequence to sequence models, is a big plus

Essential

  • Experience in applied machine learning for multilingual text analysis and natural language processing
  • NLP background in several text analysis tasks: preprocessing, language modelling, named entity recognition & entity linking, information extraction
  • Knowledge of modern NLP tools: spacy.io, Stanford CoreNLP, Keras/Tensorflow
  • Excellent programming skills in one or more of: Python (preferred), Java/Scala or R
  • Results oriented person with a delivery focus and the ability to solve data problems incrementally
  • Ability to coordinate effectively with team members in engineering, design, and product management
Role: Scala Engineer
Primary Location: Manchester, UK
Employee Status: Permanent (Full Time)
Salary: Competitive

The Company

Hello Soda is a fast-growing international analytics business headquartered in the heart of Manchester, with offices in Bangkok and Austin. Our focus is in mining, analysing, modelling, and linking unstructured and semi-structured data, with software empowering consumers around the world to leverage their digital footprint and gain access to personalised services. In turn we help businesses verify identity, improve customer acquisition, and reduce fraud. Our industry verticals include financial services, gaming, travel, e-commerce, insurance.

The business is searching for an ambitious Software Engineer to maintain and evolve our application stack involving Scala, MongoDB, RabbitMQ. You will be working in close collaboration with software engineers, data scientists and key stakeholders as you take on responsibilities related to internal and customer-facing microservices and work with the challenges and trade-offs involved in building and maintaining complex SaaS products.

The Role 

General Responsibilities

  • Maintaining and evolving our cutting-edge data processing systems.
    • Scala, MongoDB, RabbitMQ, Apache Kafka, Redis.
    • Traversal of, and analytics on distributed graphs.
    • Aggressive data ingestion through public APIs and crawling.
  • Maintenance and improvement of existing back-end systems as needed.
    • Customer-facing and internal RESTful APIs.
    • Interdependent data processing pipelines.
    • Asynchronous and reactive programming.
    • Enhancing runtime telemetry and tests.
  • Documenting their work meaningfully throughout code, issues, and pull requests.
  • Delivering consistent, robust, predictable software

 

Skills & Requirements

  • Full English proficiency. Eligible to work & live in the UK.
  • At least 1 year of professional experience as a software engineer.
  • STEM background.
  • Excellent communication and teamwork skills.
  • The candidate must show initiative, self-organisation, discipline.
  • Experience with Scala or Java and related ecosystems.
  • Familiarity with containerisation, continuous integration, DevOps.
  • The candidate must be open to embracing new programming practises.
  • Familiarity with functional programming paradigms as a plus.
  • Good grasp of Python.
  • Strong working knowledge of Git.
  • The candidate takes pride in their work and is not intimidated by knowledge sharing.

We offer:

  • Responsibility and mentoring to help you grow as an engineer.
  • Modern tools, software, and practises.
  • An opportunity for hands-on experience with the challenges of a data-driven company.
Main Focus: Digital Marketing/Lead-Generation
Reporting to: Head of Marketing
Time period: 1-4 weeks; flexibility available around working hours & start dates
Experience: No experience necessary
Location: Manchester City Centre Office

 

Background:

We are a fast-growing business-to-business tech company who create and sell software solutions to other businesses including banks, retailers, and more. Our solutions use big data and text analytics to derive meaning from consumer digital footprints and create actionable scores for use in identity verification, fraud, risk, and personalisation.

This role is a fantastic opportunity for creative & passionate individuals looking to explore a career in marketing.

You will be assisted and guided by our talented Marketing team to help you gain that valuable experience that is desired. You will be responsible in helping the Marketing team to generate new in-bound business leads through our company website, campaigns and social media.

If you have a passion for digital marketing and learning more, this opportunity will be perfect for you.

 

Role details:

• Contact research, audience building, and campaign planning

• Support content writing for outbound sales emails

• Leads tracking and reporting (using Salesforce & Excel)

• Opportunity to shadow / gain experience in other areas of marketing during your work experience period e.g. social media, blog writing

 

Future Opportunities: There may be possible future opportunities for paid internships, apprenticeships or full time roles for the right individuals.

Role: Linguistics – Work Experience (Thai Speaker)
Main Focus: Linguistics and Translation
Reporting to: Head of Data
Time Period: 1-4 weeks; flexibility around hours & start dates
Experience: No experience necessary
Primary Location: Manchester, UK
Company Overview

We are a fast-growing business-to-business tech company who create and sell software solutions to other businesses including banks, retailers, and more. Our solutions use big data and text analytics to derive meaning from consumer digital footprints and create actionable scores for use in identity verification, fraud, risk, and personalisation.

This role is a fantastic opportunity for Thai-speaking individuals looking to explore a career in linguistics.

You will be assisted and guided by our talented Data team to help you gain that valuable experience that is desired.

The Role

You will be helping our Data team to create resources for our Thai language text analysis models:

  • Manually label social media posts
  • Review existing posts and labels
  • Translation of text from English to Thai and from Thai to English
  • Qualitative feedback
Role: Test Engineer
Primary Location: Manchester, UK
Employee Status: Permanent (Full Time)
Salary: Competitive

The Company

Hello Soda is a fast-growing international analytics business headquartered in the heart of Manchester, with offices in Bangkok and Austin. Our focus is in mining, analysing, modelling, and linking unstructured and semi-structured data, with software empowering consumers around the world to leverage their digital footprint and gain access to personalised services. In turn we help businesses verify identity, improve customer acquisition, and reduce fraud. Our industry verticals include financial services, gaming, travel, e-commerce, insurance.

The business is searching for an ambitious Test Engineer to envision and lead the development of structures, processes, and software relevant to quality assurance of individual services as well as the orchestrated whole. You will be working in close collaboration with our software engineers, infrastructure engineers and data scientists as you take on responsibilities related to the delivery of quality internal and customer-facing microservices, and learn about the challenges and trade-offs involved in building and maintaining complex SaaS products.

General Responsibilities

  • Plan and implement new QA procedures
  • Suggest new ideas and solutions to problems
  • Test and prove software meets functional and non-functional requirements
  • Ensure the quality of the system as a whole
  • Develop and automate tests for software validation
  • Build regression tests integrated into the CI/CD process
  • Detect, log and manage bug issues
  • Prepare defect reports and report on test progress
  • Test and prove the scalability and performance of software
  • Suggest and oversee improvement processes
  • Stay up to date with latest technology and best practices
  • Developing scripts from scratch to support ad-hoc scenarios and automation.

Skills & Requirements

  • Full English proficiency. Eligible to work & live in the UK.
  • At least 2 years of professional experience as a QA, test or automation engineer.
  • Excellent communication and teamwork skills in a team of engineers.
  • The candidate must show initiative, self-organisation, discipline.
  • Experience with the quality control lifecycle.
  • Experience with load testing and associated reporting.
  • Experience with browser automation automation (e.g. Selenium)
  • Good working knowledge of Git.
  • Some experience in any of the following is also a plus
  • Structured and unstructured databases (e.g. MongoDB, PostgreSQL)
  • Amazon Web Services or other cloud platforms
  • Continuous Integration platforms (e.g. Travis CI, GoCD)
  • Application containerisation (i.e. Docker and associated tools)
  • Elastic stack
  • Experience with Python and Java
  • Linux, bash (basic scripting)
  • The candidate takes pride in their work and is not intimidated by knowledge sharing.

We offer:

  • Responsibility and mentoring to help you grow as an engineer.
  • Modern tools, software, and practices.
  • An opportunity for hands-on experience with the challenges of a data-driven company.
  • Acceptance of new and innovative ideas and solutions to challenges.
Role: Marketing Demand Generation (US)
Primary Location: 
Austin, TX
Status: Permanent (Full-Time)
Salary: 
Competitive

The Company

Hello Soda is an international big data and text analytics business, headquartered in the heart of Manchester, with offices in Bangkok and Austin. We develop and sell software to businesses which empowers consumers to leverage their digital footprint to gain access to more personalized services, in turn helping businesses to verify identity and increase customer acquisition, reduce fraud, and personalize the user experience. Innovation is at the core of what we do, and we are revolutionizing the way that social and unstructured data is being utilized across a range of industry verticals.

Who we are looking for

Do you like to color outside the lines?  Do you like to experiment?  Are you a wordsmith maven? 

We are looking for the ‘marketing athlete’… a well rounded player capable of designing and executing demand gen marketing campaigns while equally comfortable chatting it up with industry vets.  You learn quick and communicate solution value in a non-traditional way. You love the science of marketing as much as the art. 

You're unafraid of trying new things, have a passion for marketing and a desire to constantly deliver. You're looking for a team where you can drive decisions, be challenged, and build programs that work. You have the heart to measure results, and the guts to change direction when needed. 

The ideal candidate will be data-driven: comfortable switching from analysis and reporting to full-on campaign design and execution. You have solid business skills, a passion for understanding customer behaviors, and a desire to build scalable, data-backed marketing programs.

 

Responsibilities of the role

·      Develop and execute a scalable online and offline demand generation strategy and drive the successful execution of the plan

·      Create and own marketing programs across conceptualization, creative execution, program delivery, and success measurement

·      Develop framework and success measures; own the analysis and reporting of results, as well as drive recommendation from those insights

·      Own the relationship with Americas Sales team and forge strong communication and solid working relationship that aligns goals

·      Own and drive the calendar of integrated marketing and communications programs that support sales, brand and hiring needs

 

What we offer

·      Competitive salary with uncapped success-scaled commissions

·      Promotion and career growth as you learn and contribute/drive results

·      Opportunity to help build an awesome company and culture

·      A rewarding environment where we work hard and challenge ourselves, while not taking ourselves too seriously

·      Start-up mentality with a “get it done” approach, backed by supportive international team

·      Generous vacation time

·      Health and dental insurance

·      Travel for client and business purposes

Skills required

  • BA/BS degree
  • 2-5+ years experience developing, executing, and measuring marketing campaigns
  • Strong analytical and quantitative skills to optimize campaigns
  • You live for the data and are excited to optimize processes
  • Excellent writer and communicator
  • Attention to detail and ability to multitask
  • Fantastic program management and communication skills

 

 

 

  • Great track record of working across sales, marketing and technology teams
  • Positive, can-do attitude
  • Self directed and professional
  • Passion for sales and marketing
  • Hungry to develop your career and be awesome at what you do
  • You know how to work in startup mode. You’re able to remain adaptable, flexible, and are comfortable with ambiguity
Role: Head of Marketing
Primary LocationManchester, UK
Employee StatusPermanent (Full Time)
SalaryCompetitive

The Company

We are an international big data and text analytics business, headquartered in the heart of Manchester, with offices in Bangkok and Austin. We develop and sell software to businesses which empowers consumers to leverage their digital footprint to gain access to more personalised services, in turn helping businesses to verify identity and increase customer acquisition, reduce fraud, and personalise the user experience.

The business is searching for a world-class Head of Marketing to lead and develop the global marketing team in producing multi-channel marketing campaigns to achieve exceptional return on investment. The successful Head of Marketing will be energetic and enthusiastic, have a wealth of experience of working and planning B2B cross-channel and integrated marketing campaigns, and will be happy collaborating with a wide range of teams within the business. The team, led by this role are to have a strong focus on lead generation for the sales team. You will thrive on building strong relationships with all stakeholders, particularly the sales team, delivering outstanding results, and be driven to build this area of the business.

General Responsibilities

  • Deliver leads into the business through a demand generation marketing strategy.
  • Create and implement customer acquisition plans for each of the organisation's solutions to deliver new prospective customers
  • Devise and implement a full range of digital marketing activity to improve brand awareness and deliver sales targets including managing PPC, SEO and social media
  • Use marketing automation to implement customer welcome, nurture and retention programmes to drive sales
  • Develop and deliver effective marketing plans to ensure growth objectives are achieved across the organisation, using the full range of tools and techniques from across the marketing mix to engage all target markets and customers
  • Manage full marketing budget for campaigns, events and PR.
  • Work with teams across the business to ensure the value propositions meet business and customer needs
  • Oversee the writing articles and thought leadership material for the company, including maintenance of the company blog.
  • Provide a high standard of delivery against KPI targets for lead generation.

Skills & Requirements

  • B2B lead generation experience.
  • A relevant degree or equivalent.
  • Proven experience in a similar role.
  • Comfortable working to targets and KPIs.
  • Strong copywriting skills and the ability to communicate complex ideas.
  • Experienced managing a team.
  • Entrepreneurial approach.
  • Strong influencing skills.
  • Be commercially minded.
  • Strong sense of ownership.
  • Adaptability & creativity.