Careers

BE A PART OF SOMETHING BIG!

Want to join a fast-growing innovative business where your ideas get listened to and your work gets rewarded? Where you could be in Thailand one week and the USA the next? At Hello Soda, you won't just have a 'job', but a career with excitement and future prospects.

At Hello Soda, innovation is at the core of everything we do. We nurture creativity, talent and motivation to work, and in return give every member of our global team opportunities for growth and exploration.

Build the future with Hello Soda and reap the benefits.

Send your CV and cover letter to hr@hellosoda.com

If you are motivated, enjoy working in a fast-paced, agile environment, and are a good team-player, please email your CV to hr@hellosoda.com, alongside a cover letter, stating what role you are interested in, what you can bring to Hello Soda, and why you think you will fit into the company culture.

Be a part of something big.

VACANCIES
Software Developer
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Customer Success Manager, Thailand
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Front-End Developer
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Work Experience
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Business Development Manager, US
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Business Development Manager, UK
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VP of North America Sales
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Natural Language Processing Engineer
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System Operations Engineer
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Role: Software Developer
Primary Location:
Manchester, UK
Employee Status:
Permanent (Full Time)
Salary:
Competitive

 

The company

Hello Soda is an international big data and text analytics business, headquartered in the heart of Manchester, with offices in Bangkok and Austin. We develop and sell software to businesses which empowers consumers to leverage their digital footprint to gain access to more personalised services, in turn helping businesses to verify identity and increase customer acquisition, reduce fraud, and personalise the user experience.

We are a small but fast-growing integrated team of management, sales, marketing, design, data science, data analytics, and development. Innovation is at the core of what we do, and we are revolutionising the way that social and unstructured data is being utilised across a range of industry verticals.

 

 

Are you the Software Developer we're looking for?

You will be joining a small, highly-skilled team of engineers and data scientists building a unique product. Data is at the heart of the business, and you must have the curiosity and desire to understand how this determines the shape of the software.
Multi-disciplinary collaboration is fundamental to our success, which means that you must be positive in articulating your own ideas, but adaptable in accommodating the ideas and perspectives of others. Ultimately the team’s primary focus is rapid delivery of innovation to our clients.
You must be an excellent Scala developer with good experience in a number of other programming languages and paradigms. If you have equivalent experience in other programming languages, you're strongly encouraged to apply! Polyglot programmers with a proven track-record in language acquisition are especially welcome.

 

How we'd like you to help us:

Creating just enough upfront architecture to articulate to others what you intend to build
Investigating new technologies and frameworks for use in the product
Applying diverse software paradigms and patterns to attack complex software problems
Writing high-quality, self-explanatory code that is as simple as possible
Writing comprehensive unit and integration tests that tackle edge cases as well as happy paths
Supporting clients through their integration with HelloSoda
Proactively identifying opportunities to improve the codebase
Keeping aware of the commercial drivers, realities and aspirations of the business
Helping the team to mature by promoting your own ideas of best practices

 

What we'd like to see in the candidate:

Excellent SCALA knowledge
Extensive experience and passion for software engineering
RESTful API design and implementation with JSON
Selection and use of different categories of NoSQL database
Experience in TDD, BDD, property-based testing, etc.
Good knowledge of models for software architecture evolution (e.g. DDD)
Understanding of Agile principles and experience working in Agile teams
Any library or framework design experience or open source contributions
Knowledge of Python or R, especially in the context of data analysis and machine learning
Articulate, analytical, collaborative, proactive, productive
Experience of key frameworks such as Play and Akka would be a major plus
Experience of client-side programming in Javascript frameworks such as AngularJS preferred
Understanding of reactive programming principles, and message-based architectures a plus

Role: Customer Success Manager - Thailand

Primary Location: Manchester, UK

Employee status: Permanent (Part Time)

Reporting to: Head of Development

Salary: Competitive

Hours: 7:00am – 11:00am

 

Company overview

Hello Soda is an international big data and text analytics business, headquartered in the heart of Manchester, with offices in Bangkok and Austin. We develop and sell software to businesses which empowers consumers to leverage their digital footprint to gain access to more personalised services, in turn helping businesses to verify identity and increase customer acquisition, reduce fraud, and personalise the user experience.

We are a small but fast-growing integrated team of management, sales, marketing, design, data science, data analytics, and development. Innovation is at the core of what we do, and we are revolutionising the way that social and unstructured data is being utilised across a range of industry verticals.

The Role

We are looking for an enthusiastic Thai-speaking individual to join our client success team based in Manchester. You will be managing our growing Thai client base of banks and insurers and maintaining client satisfaction. You will also be required to create and run client success and technology integration plans to ensure full client satisfaction and high usage of our software platform.

Role responsibilities:

  • Implementation of the client on-boarding process for all Thai clients.
  • Build, maintain and leverage strong relationships with Key Stakeholders in order to successfully work with each of our Thai customers.
  • Work with customers to build “success plans” with appropriately identified objectives, stakeholders, milestones, risks and metrics required to achieve their business outcomes.
  • Work with customers to create and execute action-orientated “adoption plans” to drive high usage of our products.
  • Proactively identify new opportunities for existing clients to the sales team.
  • Build and maintain a rapid channel of communication with all Thai customers in order to proactively address any issues as they arise.

Skills required

  • Fluency in Thai is a must.
  • A diploma-level qualification or higher in Computing and IT.
  • A technical background with the ability to communicate and support clients’ development teams.
  • An understanding of the process of bringing up an environment for a new customer.
  • Existing experience in a customer facing, customer service and/or help desk roles
  • Excellent communication and interpersonal skills, dealing with a broad range of people at all levels in a direct diplomatic way.
  • A high standard of proven IT skills in the use of Microsoft Office software including Excel, Word and PowerPoint.
  • Proactive approach to forward thinking.

Role: Front-End Developer
Primary Location: Manchester, UK
Employee Status: Permanent (Full Time)
Salary: Competitive

 

Company Overview

Hello Soda is an international big data and text analytics business, headquartered in the heart of Manchester, with offices in Bangkok and Austin. We develop and sell software to businesses which empowers consumers to leverage their digital footprint to gain access to more personalised services, in turn helping businesses to verify identity and increase customer acquisition, reduce fraud, and personalise the user experience.

We are a small but fast-growing integrated team of management, sales, marketing, design, data science, data analytics, and development. Innovation is at the core of what we do, and we are revolutionising the way that social and unstructured data is being utilised across a range of industry verticals.

 

The Role

We are looking for a Front-End Developer to help build out our demonstration systems, client-facing UIs and other internal systems to support the commercial aims of the business, and help our products shine. Our ideal candidate will have very strong front-end development skills in a variety of technologies including AngularJS, Bootstrap, and Sass. Previous experience of integrating with RESTful API services is a must.

The successful candidate should have a demonstrable appreciation for good design and a keen attention to detail, with the ability to communicate design solutions to all levels of the business.

This role reports directly to the CTO.

 

Knowledge and Skills

AngularJS
Experienced with responsive design and frameworks such as Bootstrap
Comfortable using Sass
Experience integrating with RESTful API services
Some experience visualising data through libraries such as D3
Appreciation for good design and understanding of modern web trends
Comfortable presenting ideas in a consumable way for others in the business, enabling them to understand concepts and solutions
Working with designers to translate their ideas into finished UIs
Writing unit tests
Automating build processes
Source control using Git
Experience working with Node.js
AWS cloud architecture
Previous experience working in a fast-paced startup environment
Experience utilising interactive visual elements to create interesting and engaging interfaces
Good appreciation of UX
Comprehensive ‘vanilla’ JavaScript knowledge

Hello Soda is passionate about nurturing future talent, and we offer a range of work experience opportunities for people in different stages of their career or education.

Our flexible schemes will provide you with valuable skills and a taste of what it’s like to work in a fast-paced software business in Central Manchester.

With the option to gain experience in:

Tech
Data
Administration
Marketing and Design
You could go anywhere!

"My time at Hello Soda was very educational, both in learning how a business works and in getting used to working life. Throughout my 6 week stay everyone I met was friendly and informative, helping me if I had any queries about my work. The atmosphere within the workplace was amazing and I feel as though I have made many friends during my time there." - Milo Fitzpatrick

 

 

"I feel extremely fortunate that I had the opportunity to do an internship in a company such as Hello Soda, which is one of the most promising companies in Manchester for Data Analytics. I met a group of people who are very passionate and involved in what they do. This was a very important source of motivation for me!" - Cyril Noirot

Work experience with Hello Soda enables you to gain valuable experience, knowledge, and skills to help you build your career and offers potential to join the team as a permanent member later on. Learn more than you ever could in a classroom and spark your creativity with work experience and internship programs at Hello Soda.

Invest in your future and get in touch today.

Role: Business Development Manager US

Primary Location: Austin, TX

Employee status: Permanent (Full Time)

Reporting to: VP of North America Sales  

Salary: Competitive

Hours: 8:30am – 6:00pm

 

The Company

Hello Soda is an international big data and text analytics business, headquartered in the heart of Manchester, with offices in Bangkok and Austin. We develop and sell software to businesses which empowers consumers to leverage their digital footprint to gain access to more personalised services, in turn helping businesses to verify identity and increase customer acquisition, reduce fraud, and personalise the user experience.

We are a small but fast-growing integrated team of management, sales, marketing, design, data science, data analytics, and development. Innovation is at the core of what we do, and we are revolutionising the way that social and unstructured data is being utilised across a range of industry verticals.

 

 

The Role

We are looking for an enthusiastic, driven Business Development Manager with a sector specific focus to join our dynamic team, based in our Austin office. As a member of our team, it will be your job to introduce prospective clients to the benefits of our software solutions; converting leads and building effective longstanding customer relationships. Much of your time will be spent on the phone, but you will be expected to attend face-to-face meetings when necessary.

 

Requirements of the role:

  • Energetic, driven, tenacious attitude
  • Minimum of 3 years’ sales experience
  • Ability to run a solution sell from lead generation to close.
  • Thrive in a target-driven environment and perform well under pressure
  • Work well to a structured approach
  • Achieve KPIs and targets – including qualified opportunities, meetings booked, and outbound calls.
  • Lead generation – use a combination of skills to identify, nurture and manage leads until the point of closing.
  • Appointment making – contacting prospects with the intention of qualifying a potential opportunity and booking a meeting with a relevant stakeholder.
  • Campaign follow-up – ensure inbound leads are qualified, followed up and processed within 24 hours to ensure a first-class customer experience
  • Be a team player and fit in with the company culture

 

Skills required

  • Native-level of fluency in English
  • Excellent communication skills, both written and verbal
  • Exemplary history of excellent sales skills
  • Build effective rapport over the phone and face-to-face

 

Expected outcomes of the role

  • Expanded customer base
  • Increased number of converted leads
  • Fantastic on-target earnings 

 

Role: Business Development Manager
Primary Location: Manchester, UK
Employee Status: Permanent (Full Time)
Salary: Competitive

 

The Company

Hello Soda is an international big data and text analytics business, headquartered in the heart of Manchester, with offices in Bangkok and Austin. We develop and sell software to businesses which empowers consumers to leverage their digital footprint to gain access to more personalised services, in turn helping businesses to verify identity and increase customer acquisition, reduce fraud, and personalise the user experience.

We are a small but fast-growing integrated team of management, sales, marketing, design, data science, data analytics, and development. Innovation is at the core of what we do, and we are revolutionising the way that social and unstructured data is being utilised across a range of industry verticals.

 

The Role

We are looking for an enthusiastic, driven Business Development Manager with a sector specific focus to join our dynamic team, based in our UK office. As a member of our team, it will be your job to introduce prospective clients to the benefits of our software solutions; converting leads and building effective longstanding customer relationships. Much of your time will be spent on the phone, but you will be expected to attend face-to-face meetings when necessary.

 

Requirements of the role

  • Energetic, driven, tenacious attitude
  • 3 years’ experience preferable
  • Full driving licence
  • Ability to run a solution sell from lead generation to close.
  • Thrive in a target-driven environment and perform well under pressure
  • Work well to a structured approach
  • Achieve KPIs and targets – including qualified opportunities, meetings booked, and outbound calls.
  • Lead generation – use a combination of skills to identify, nurture and manage leads until the point of closing.
  • Appointment making – contacting prospects with the intention of qualifying a potential opportunity and booking a meeting with a relevant stakeholder.
  • Campaign follow-up – ensure inbound leads are qualified, followed up and processed within 24 hours to ensure a first-class customer experience
  • Be a team player and fit in with the company culture

 

Skills required

  • Native-level of fluency in English
  • Excellent communication skills, both written and verbal
  • Exemplary history of excellent sales skills
  • Build effective rapport over the phone and face-to-face

Expected outcomes of the role

  • Expanded customer base
  • Increased number of converted leads
  • Fantastic on-target earnings 

Role: VP of North America Sales

Primary Location: Austin, TX

Employee status: Permanent (Full Time)

Reporting to: CEO/President

Salary: Competitive

Hours: 8:30am – 6:00pm

 

 

The Company

Hello Soda is an international big data and text analytics business, headquartered in the heart of Manchester, with offices in Bangkok and Austin. We develop and sell software to businesses which empowers consumers to leverage their digital footprint to gain access to more personalised services, in turn helping businesses to verify identity and increase customer acquisition, reduce fraud, and personalise the user experience.

We are a small but fast-growing integrated team of management, sales, marketing, design, data science, data analytics, and development. Innovation is at the core of what we do, and we are revolutionising the way that social and unstructured data is being utilised across a range of industry verticals.

 

The Role

The VP of North America Sales shares the organizations passion and commitment to our key goals. The key responsibility of this role will be to help us develop and implement our vision for the future, leading the Austin sales base through the next stage of its development. As a member and leader of our team, it will be your job to spearhead sales, introduce prospective clients to the benefits of our software solutions; converting leads and building effective longstanding customer relationships.

Requirements of the role

  • Making joint high-level decisions about policy and strategy.
  • Sitting on the Board of Directors discussing policy issues.
  • Providing executive leadership within the Austin office.
  • Developing the organizations culture and vision throughout the US.
  • Achieve KPIs and targets – including qualified opportunities, meetings booked, and outbound calls.
  • Lead generation – use a combination of skills to identify, nurture and manage leads until the point of closing.
  • Recruiting new staff members.
  • Developing an organizational environment that promotes positive staff morale and performance.
  • Winning new business.
  • Shaping market opportunities.
  • Setting goals.
  • Building alliances and partnerships with other organizations.

Skills required

  • Native-level standard of English.
  • At least 7 years of sales experience.
  • A minimum of 3 years sales team management experience.
  • High-level commercial skills.
  • Exemplary history of excellent sales skills.
  • Work well leading a structured approach.
  • Ability to communicate a clear sense of purpose to the organization and all employees.
  • Educated to degree level.
  • Outstanding communication skills both written and verbal.
  • A high level of enthusiasm, proactive nature and a can-do attitude.
  • Ability to get up to speed quickly on new issues and to make sound judgments on them.
  • Have a can-do, problem-solving attitude.
  • Strong influencing skills.
  • Ability to plan own workload effectively and to delegate.
  • Ability to work under pressure.

Role: Natural Language Processing Engineer
Primary Location:
Manchester, UK
Employee Status:
Permanent (Full Time)
Salary:
Competitive

 

Company Overview

Hello Soda are looking for a Natural Language Processing Engineer with knowledge of data-driven approaches for multilingual text analysis to join the Data and Analytics team for their flagship product, PROFILE.

You will join a dynamic, young business and work alongside top data scientists and software engineers to build information extraction and text understanding pipelines to identify consumer insights from multilingual social media posts, user reviews and messages, and other unstructured data. You will help us rapidly scope and prototype text processing components, and assist their translation into production by our engineering team.

The Role

You will use statistical and machine learning techniques to analyse large-scale user data, including text data and social media. You will have good experience in Natural Language Processing (NLP) and text analysis; as you will be applying machine learning techniques for text mining and information extraction based on structured, semi-structured and unstructured data.

This means you’ll be bringing your imagination, love of experimentation, and scripting skills to bear in furthering our goal of building out the greatest depth of understanding as to how to extract actionable insight from user posts.

You will work in a team comprising machine learning, NLP and software engineering experts.

Essential

  • Experience in applied machine learning for multilingual text analysis and natural language processing
  • NLP background in several text analysis tasks: preprocessing, language modelling, named entity recognition & entity linking, information extraction
  • Knowledge of modern NLP tools: spacy.io, Stanford CoreNLP, Keras/Tensorflow
  • Excellent programming skills in one or more of: Python (preferred), Java/Scala or R
  • Results oriented person with a delivery focus and the ability to solve data problems incrementally
  • Ability to coordinate effectively with team members in engineering, design, and product management

Desirable

  • Knowledge of crowd-sourcing platforms is a plus
  • Experience with developing and applying NLP models from scratch: collecting raw data, labeling, modelling and performance benchmarking, developing working prototypes
  • Experience with agile development methodology
  • Familiarity with cloud based technologies (AWS, Docker, Spark)
  • Knowledge of Recurrent Neural Networks models for text understanding, from phrase embeddings to sequence to sequence models, is a big plus

Role: System Operations Engineer
Primary Location:
Manchester, UK
Employee Status:
Permanent (Full Time)
Salary:
Competitive

 

Company Overview

Hello Soda is searching for a world class System Operations Engineer to play the key role in developing the infrastructure solution for an innovative product that is focused on mining the social data and performing analysis to feedback insight for a number of industry verticals - initially finance. You will part of a professional IT team located in the heart of Manchester.

The Role

General Responsibilities

  • Maintain and improve the infrastructure solution for our product:
    • Cloud-based and automated infrastructure (Chef, AWS)
    • Service & infrastructure monitoring (New Relic, Monitis, PagerDuty, etc.)
  • Create documentation for your work
  • Bring in your innovative ideas and expertise
  • Willing to be on-call based on pre-arranged roster

Skills & Requirements

  • At least 4 years of professional experience in system administration (Linux)
  • Experience in planning and designing high-availability infrastructure solutions
  • Experience in automated configuration management and cloud-based infrastructure
  • Knowledge in network protocols, routing, switches and VPN tunneling
  • Knowledge in IT security
  • Knowledge in NoSQL databases (MongoDB)
  • Basic programming skills (Ruby would be a plus)
  • Excellent communication and teamwork skills, showing initiative and self-organisation
  • Desire to own tasks from beginning to end, while meeting the goals and objectives within assigned timeframes
  • Full proficiency in the English language

We offer:

  • Responsibility of the product’s IT infrastructure solution
  • A chance to improve your skills and knowhow of IT infrastructure, finance and other industries
  • The opportunity to join a team of dynamic and multicultural professionals