Careers

BE A PART OF SOMETHING BIG!

BUILD THE FUTURE

Austin Office

Innovation is at the core of what we do.

We nurture creativity, talent and motivation to work, and in return give every member of our global team opportunities for growth and exploration. At Hello Soda, you won't just have a 'job', but a career with excitement and future prospects.

Click below to contact our HR team.

REAP THE BENEFITS

BE A PART OF SOMETHING BIG

Austin Office

Do you have what it takes?

If you are motivated, enjoy working in a dynamic, agile environment, and an expert in table tennis, please email your CV to hr@hellosoda.com, alongside a cover letter, stating what role you are interested in, what you can bring to Hello Soda, and why you think you will fit into our company culture.

You can view our current vacancies below.

VACANCIES

Full Stack Developer
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Work Experience
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Account Executive, US
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Business Development Manager, UK
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VP of North America Sales
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Natural Language Processing Engineer
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Software Engineer
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Senior Data Scientist
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Client Relationship Manager
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Office Administrator
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Marketing – Work Experience
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Role: Full Stack Developer
Primary Location: Manchester, UK
Employee Status: Permanent (Full Time)
Salary: Competitive

 

Company Overview

Hello Soda is a fast-growing international analytics business headquartered in the heart of Manchester, with offices in Bangkok and Austin. Our focus is in mining, analysing, modelling, and linking unstructured and semi-structured data, with software empowering consumers around the world to leverage their digital footprint and gain access to personalised services. In turn we help businesses verify identity, improve customer acquisition, and reduce fraud. Our industry verticals include financial services, gaming, travel, e-commerce, insurance.

The business is searching for a strong Full Stack Developer to develop and maintain a variety of internal user interfaces, consumer-facing browser scripts, and associated back-ends. You will be working in close collaboration with other software engineers as you interface with numerous internal microservices and contribute input towards their maturity.

The Role

General Responsibilities

  • Maintain existing customer-facing interfaces.
    • AngularJS single-page applications.
    • Vital consumer-facing web page plug-ins.
    • Enhancing telemetry and tests.
  • Developing a novel Business Intelligence system to:
    • improve availability of internal data;
    • manage access control requests and visualise audit trails;
    • automate business processes.
  • Delivering consistent, robust, predictable software.
  • Consult other software engineers in delivering intuitive customer-facing APIs.
  • You will not be expected to design user experiences beyond no-nonsense usability.

Skills & Requirements

  • Full English proficiency. Eligible to work & live in the UK.
  • At least 2 years of professional experience as a software developer.
  • Excellent communication and teamwork skills.
  • The candidate must show initiative, self-organisation, discipline.
  • Experience in structuring and developing applications from the ground up.
  • Experience with front- and back-ends of SaaS solutions.
  • Experience with application containerisation and continuous integration is a plus.
  • Experience with automated testing software.
  • Experience with at least one UI toolkit (e.g. Bootstrap or Foundation).
  • Good grasp of AngularJS and front-end technologies in general.
  • Good grasp of Python and at least one related back-end technology (e.g. Tornado, Flask).
  • Strong working knowledge of Git.
  • The candidate takes pride in their work and is not intimidated by knowledge sharing.

We offer:

  • Responsibility and freedom of expression as an engineer.
  • Modern tools, software, and practises.
  • An opportunity for hands-on experience with the challenges of a data-driven company.

Hello Soda is passionate about nurturing future talent, and we offer a range of work experience opportunities for people in different stages of their career or education.

Our flexible schemes will provide you with valuable skills and a taste of what it’s like to work in a fast-paced software business in Central Manchester.

With the option to gain experience in:

Tech
Data
Administration
Marketing and Design
You could go anywhere!

"My time at Hello Soda was very educational, both in learning how a business works and in getting used to working life. Throughout my 6 week stay everyone I met was friendly and informative, helping me if I had any queries about my work. The atmosphere within the workplace was amazing and I feel as though I have made many friends during my time there." - Milo Fitzpatrick

 

"I feel extremely fortunate that I had the opportunity to do an internship in a company such as Hello Soda, which is one of the most promising companies in Manchester for Data Analytics. I met a group of people who are very passionate and involved in what they do. This was a very important source of motivation for me!" - Cyril Noirot

Work experience with Hello Soda enables you to gain valuable experience, knowledge, and skills to help you build your career and offers potential to join the team as a permanent member later on. Learn more than you ever could in a classroom and spark your creativity with work experience and internship programs at Hello Soda.

Role: Account Executive, US
Primary Location: Austin, Texas
Status: Permanent (Full Time)
Salary: Competitive
Hours: 8:30 - 18:00 (Monday through Friday)

The Company

Hello Soda is an international big data and text analytics business, headquartered in the heart of Manchester, with offices in Bangkok and Austin. We develop and sell software to businesses which empowers consumers to leverage their digital footprint to gain access to more personalized services, in turn helping businesses to verify identity and increase customer acquisition, reduce fraud, and personalize the user experience. Innovation is at the core of what we do, and we are revolutionizing the way that social and unstructured data is being utilized across a range of industry verticals.

Who we are looking for

Do you thrive in a high energy environment? Are you a sales “MacGyver”? Do you have an extraordinary knack for unconventional problem solving and an extensive bank of knowledge to help clients harness insights from unstructured social data and transform their business?

If you answer “yes”, Hello Soda is looking for you! We are on the hunt for a sales maven who likes to break down barriers and find solutions why businesses need Hello Soda.

Enjoy owning the full sales cycle: find the opportunity; track down the decision makers; negotiate and close the deal; earn the commission! Hello Soda offers a fast-paced, dynamic and energetic environment to the boldest and brightest sales team. Show no fear, share our passion and join our adventure!

Requirements

  • 2-5+ years’ experience preferable with SaaS/data solutions sales
  • Experience selling across an organization including C-Level executives
  • Experience successfully executing complex sales cycles
  • Strategic, sophisticated deal planning and negotiation experience
  • Customer service mentality
  • Track record of meeting and exceeding quota expectations
  • Innate drive to be successful
  • Strong organizational, analytical, collaborative and management skills
  • Proximity to Austin area

Responsibilities of the role

  • Hunt down and discover new business opportunities- you own your destiny
  • Qualify clients, own the sales cycle, secure and close the deal- thrive to deliver against targets
  • Creatively target and engage with customers- discover the best ways to build your business
  • Go beyond the chase to cultivate prospects into paying and satisfied clients- build advocates
  • Expand relationships with current clients- love your customers and what they do
  • Oversee client success and renewal revenue- own new and recurring sales
  • Help build the core culture of Hello Soda in the US- be a foundational member

What we offer

  • Competitive salary with uncapped success-scaled commissions
  • Promotion and career growth as you learn and contribute/drive results
  • Opportunity to help build an awesome company and culture
  • A rewarding environment where we work hard and challenge ourselves, while not taking ourselves too seriously
  • Start-up mentality with a “get it done” approach, backed by supportive international team
  • Generous vacation time
  • Health and dental insurance
  • Travel for client and business purposes
Role: Business Development Manager
Primary Location: Manchester, UK
Employee Status: Permanent (Full Time)
Salary: Competitive 

 

The Company

Hello Soda is an international big data and text analytics business, headquartered in the heart of Manchester, with offices in Bangkok and Austin. We develop and sell software to businesses which empowers consumers to leverage their digital footprint to gain access to more personalised services, in turn helping businesses to verify identity and increase customer acquisition, reduce fraud, and personalise the user experience.

We are a small but fast-growing integrated team of management, sales, marketing, design, data science, data analytics, and development. Innovation is at the core of what we do, and we are revolutionising the way that social and unstructured data is being utilised across a range of industry verticals.

The Role

We are looking for an enthusiastic, driven Business Development Manager with a sector specific focus to join our dynamic team, based in our UK office. As a member of our team, it will be your job to introduce prospective clients to the benefits of our software solutions; converting leads and building effective longstanding customer relationships. Much of your time will be spent on the phone, but you will be expected to attend face-to-face meetings when necessary.

Requirements of the role

  • Energetic, driven, tenacious attitude
  • 3 years’ experience preferable
  • Full driving licence
  • Ability to run a solution sell from lead generation to close.
  • Thrive in a target-driven environment and perform well under pressure
  • Work well to a structured approach
  • Achieve KPIs and targets – including qualified opportunities, meetings booked, and outbound calls.
  • Lead generation – use a combination of skills to identify, nurture and manage leads until the point of closing.
  • Appointment making – contacting prospects with the intention of qualifying a potential opportunity and booking a meeting with a relevant stakeholder.
  • Campaign follow-up – ensure inbound leads are qualified, followed up and processed within 24 hours to ensure a first-class customer experience
  • Be a team player and fit in with the company culture

 

Skills required

  • Native-level of fluency in English
  • Excellent communication skills, both written and verbal
  • Exemplary history of excellent sales skills
  • Build effective rapport over the phone and face-to-face

Expected outcomes of the role

  • Expanded customer base
  • Increased number of converted leads
  • Fantastic on-target earnings 
Role: VP of North America Sales
Primary Location: 
Austin, TX
Reporting to: 
CEO/President
Employee Status: Permanent (Full Time)
Salary: 
Competitive

 

The Company

Hello Soda is an international big data and text analytics business, headquartered in the heart of Manchester, with offices in Bangkok and Austin. We develop and sell software to businesses which empowers consumers to leverage their digital footprint to gain access to more personalised services, in turn helping businesses to verify identity and increase customer acquisition, reduce fraud, and personalise the user experience.

We are a small but fast-growing integrated team of management, sales, marketing, design, data science, data analytics, and development. Innovation is at the core of what we do, and we are revolutionising the way that social and unstructured data is being utilised across a range of industry verticals.

The Role

The VP of North America Sales shares the organizations passion and commitment to our key goals. The key responsibility of this role will be to help us develop and implement our vision for the future, leading the Austin sales base through the next stage of its development. As a member and leader of our team, it will be your job to spearhead sales, introduce prospective clients to the benefits of our software solutions; converting leads and building effective longstanding customer relationships.

Requirements of the role

  • Making joint high-level decisions about policy and strategy.
  • Being part of the management team
  • Providing executive leadership within the Austin office.
  • Developing the organizations culture and vision throughout the US.
  • Achieve KPIs and targets – including qualified opportunities, meetings booked, and outbound calls.
  • Lead generation – use a combination of skills to identify, nurture and manage leads until the point of closing.
  • Recruiting new staff members.
  • Developing an organizational environment that promotes positive staff morale and performance.
  • Winning new business.
  • Shaping market opportunities.
  • Setting goals.
  • Building alliances and partnerships with other organizations.

Skills required

  • Native-level standard of English.
  • At least 7 years of sales experience.
  • A minimum of 3 years sales team management experience.
  • High-level commercial skills.
  • Exemplary history of excellent sales skills.
  • Work well leading a structured approach.
  • Ability to communicate a clear sense of purpose to the organization and all employees.
  • Educated to degree level.
  • Outstanding communication skills both written and verbal.
  • A high level of enthusiasm, proactive nature and a can-do attitude.
  • Ability to get up to speed quickly on new issues and to make sound judgments on them.
  • Have a can-do, problem-solving attitude.
  • Strong influencing skills.
  • Ability to plan own workload effectively and to delegate.
  • Ability to work under pressure.
Role: Natural Language Processing Engineer
Primary Location:
Manchester, UK
Employee Status:
Permanent (Full Time)
Salary:
Competitive

 

Company Overview

Hello Soda are looking for a Natural Language Processing Engineer with knowledge of data-driven approaches for multilingual text analysis to join the Data and Analytics team for their flagship product, PROFILE.

You will join a dynamic, young business and work alongside top data scientists and software engineers to build information extraction and text understanding pipelines to identify consumer insights from multilingual social media posts, user reviews and messages, and other unstructured data. You will help us rapidly scope and prototype text processing components, and assist their translation into production by our engineering team.

The Role

You will use statistical and machine learning techniques to analyse large-scale user data, including text data and social media. You will have good experience in Natural Language Processing (NLP) and text analysis; as you will be applying machine learning techniques for text mining and information extraction based on structured, semi-structured and unstructured data.

This means you’ll be bringing your imagination, love of experimentation, and scripting skills to bear in furthering our goal of building out the greatest depth of understanding as to how to extract actionable insight from user posts.

You will work in a team comprising machine learning, NLP and software engineering experts.

Desirable

  • Knowledge of crowd-sourcing platforms is a plus
  • Experience with developing and applying NLP models from scratch: collecting raw data, labeling, modelling and performance benchmarking, developing working prototypes
  • Experience with agile development methodology
  • Familiarity with cloud based technologies (AWS, Docker, Spark)
  • Knowledge of Recurrent Neural Networks models for text understanding, from phrase embeddings to sequence to sequence models, is a big plus

Essential

  • Experience in applied machine learning for multilingual text analysis and natural language processing
  • NLP background in several text analysis tasks: preprocessing, language modelling, named entity recognition & entity linking, information extraction
  • Knowledge of modern NLP tools: spacy.io, Stanford CoreNLP, Keras/Tensorflow
  • Excellent programming skills in one or more of: Python (preferred), Java/Scala or R
  • Results oriented person with a delivery focus and the ability to solve data problems incrementally
  • Ability to coordinate effectively with team members in engineering, design, and product management
Role: Software Engineer
Primary Location: Manchester, UK
Employee Status: Permanent (Full Time)
Salary: Competitive

The Company

Hello Soda is a fast-growing international analytics business headquartered in the heart of Manchester, with offices in Bangkok and Austin. Our focus is in mining, analysing, modelling, and linking unstructured and semi-structured data, with software empowering consumers around the world to leverage their digital footprint and gain access to personalised services. In turn we help businesses verify identity, improve customer acquisition, and reduce fraud. Our industry verticals include financial services, gaming, travel, e-commerce, insurance.

The business is searching for an ambitious Software Engineer to maintain and evolve our application stack involving Scala, MongoDB, RabbitMQ. You will be working in close collaboration with software engineers, data scientists and key stakeholders as you take on responsibilities related to internal and customer-facing microservices and work with the challenges and trade-offs involved in building and maintaining complex SaaS products.

The Role 

General Responsibilities

  • Maintaining and evolving our cutting-edge data processing systems.
    • Scala, MongoDB, RabbitMQ, Apache Kafka, Redis.
    • Traversal of, and analytics on distributed graphs.
    • Aggressive data ingestion through public APIs and crawling.
  • Maintenance and improvement of existing back-end systems as needed.
    • Customer-facing and internal RESTful APIs.
    • Interdependent data processing pipelines.
    • Asynchronous and reactive programming.
    • Enhancing runtime telemetry and tests.
  • Documenting their work meaningfully throughout code, issues, and pull requests.
  • Delivering consistent, robust, predictable software

 

Skills & Requirements

  • Full English proficiency. Eligible to work & live in the UK.
  • At least 1 year of professional experience as a software engineer.
  • STEM background.
  • Excellent communication and teamwork skills.
  • The candidate must show initiative, self-organisation, discipline.
  • Experience with Scala or Java and related ecosystems.
  • Familiarity with containerisation, continuous integration, DevOps.
  • The candidate must be open to embracing new programming practises.
  • Familiarity with functional programming paradigms as a plus.
  • Good grasp of Python.
  • Strong working knowledge of Git.
  • The candidate takes pride in their work and is not intimidated by knowledge sharing.

We offer:

  • Responsibility and mentoring to help you grow as an engineer.
  • Modern tools, software, and practises.
  • An opportunity for hands-on experience with the challenges of a data-driven company.
Role: Senior Data Scientist
Primary Location: Manchester, UK
Employee Status: Permanent (Full Time)
Salary: Competitive
The Company

Hello Soda is an international big data and text analytics business, headquartered in the heart of Manchester, with offices in Bangkok and Austin. We develop and sell software to businesses which empowers consumers to leverage their digital footprint to gain access to more personalised services, in turn helping businesses to verify identity and increase customer acquisition, reduce fraud, and personalise the user experience.

We are a small but fast-growing integrated team of management, sales, marketing, design, data science, data analytics, and development. Innovation is at the core of what we do, and we are revolutionising the way that social and unstructured data is being utilised across a range of industry verticals.

 
The Role

Hello Soda are looking for a Data Scientist with specific experience in modelling, feature generation and feature extraction who is used to implementing complex analytics for meaningful insights, of prototyping new models, and operating over a variety of business challenges in multiple sectors.

This will be an ideal role for a data scientist with a few years’ experience and who is ready to take that next step up to a more senior position. You will be required to perform exploratory research and help develop data processes in data analysis, predictive data modelling, time series analysis and anomaly detection or visualisation for a wide range of disparate datasets together with consultancy in both pre and post sales environments.

You will join a highly skilled team of Data Scientists, Analysts and Software Engineers, with a passion for developing solutions in modern technologies, to contribute analysis and models to obtain insight from a variety of unstructured and semi-structured data.

Responsibilities

  • Carry out exploratory data science projects and building predictive models and scorecards for a range of verticals
  • Identify new predictive insights and features from a variety of data sources
  • Apply a wide range of modelling techniques to tackle unsupervised, semi-supervised and supervised learning problems
  • Data and variable re-structuring, pre-processing and transformation across a wide range of data sources and API endpoints
  • Adapting modelling techniques for both small and large datasets (bootstrap methods, cross-fold validation, etc)
  • Performing retrospective analysis, monitoring of model performance and data assessment of product output
  • Mentoring of junior staff
  • Provide in-depth technical product support, including pre/post-sales and consultancy workshops with clients

Essential Skills

  • Ability to model solutions to problems in innovative and original ways
  • Experience with all stages of a data science project, from importing and cleaning data from a range of sources and formats, feature engineering and model validation using R
  • Self motivation to drive the creation of data models forward and make them accurate and meaningful to others
  • Excellent communication skills, including data visualisation and reporting.
  • Strong technical skills, proficiency in programming in R is a must
  • Meticulous approach to data-handling and cleansing and an attention to detail

The Person

  • Passion for delivering value through data products
  • Demonstrates a high level of initiative and has an enquiring mind
  • Wants to be part of a high growth start-up company with global ambitions

Desirable:

  • Experience with NoSQL (for example, MongoDB) databases
  • Experience with ETL processes and AWS
  • Previous experience in a B2B environment
  • Knowledge of building production ready modelling algorithms
  • Experience with technologies such as Docker, Spark and/or Shiny
  • Experience in the ID&V / Risk industry
  • Scorecard and model building
  • Retrospective analysis for client uplifts; risk, marketing etc.
Role: Client Relationship Manager
Primary Location: Manchester, UK
Employee status: Permanent
Reporting to: COO
Salary: Competitive
Hours: 08:30 – 18:00
Company Overview

Hello Soda is an international big data and text analytics business, headquartered in the heart of Manchester, with offices in Bangkok and Austin. We develop and sell software to businesses that empowers consumers to leverage their digital footprint to gain access to more personalised services, in turn helping businesses to verify identity and increase customer acquisition, reduce fraud, and personalise the user experience.

We are a small but fast-growing integrated team of management, sales, marketing, design, data science, data analytics, and development. Innovation is at the core of what we do, and we are revolutionising the way that social and unstructured data is being utilised across a range of industry verticals.

The Role

We are looking for an enthusiastic individual to build and manage customer relationships, work closely with our technical client delivery team, and new business team to strategically project manage client needs, and bridge communication between the sales, data analytics and consultancy teams, ensuring client satisfaction, contract renewals and high usage of our software platform.

Role responsibilities

  • Supervise the implementation of the client on-boarding process for all clients both in the UK and Internationally.
  • Build, maintain and leverage strong relationships with Key Stakeholders within our customers in order to successfully work with each of our customers.
  • Ensure customers are utilising the solution and gaining ROIs and liaise with all customers in order to proactively address any issues as they arise.

Skills required

  • Relationship management
  • Proven experience in strategic project management within a technical environment.
  • A diploma-level qualification or higher in Computing and IT.
  • Experience with Salesforce or other CRM systems preferable.
  • Excellent communication and interpersonal skills, dealing with a broad range of people at all levels in a direct diplomatic way.
  • A high standard of proven IT skills in the use of Microsoft Office software including Excel, Word and PowerPoint.
  • Proactive approach to forward thinking.
Role: Office Administrator
Primary Location: Manchester, UK
Employee status: Permanent (Full Time)
Reporting to: Katherine Churchill, Senior Project Manager
Salary: £15,000-£18,000
Hours: 8:30am – 6:00pm
Company Overview

Hello Soda is an international big data and text analytics business, headquartered in the heart of Manchester, with offices in Bangkok and Austin. We develop and sell software to businesses which empowers consumers to leverage their digital footprint to gain access to more personalised services, in turn helping businesses to verify identity and increase customer acquisition, reduce fraud, and personalise the user experience.

We are a small but fast-growing integrated team of management, sales, marketing, design, data science, data analytics, and development. Innovation is at the core of what we do, and we are revolutionising the way that social and unstructured data is being utilised across a range of industry verticals.

The Role

We are looking for an enthusiastic office assistant to support the day-to-day running of the business. Key responsibilities will include providing a professional and flexible administrative support to the business, and supporting the CEO, COO and Group Financial Controller with any needs as they arise. You will work in a proactive and pragmatic manner, and maintain a can-do attitude when faced with challenges.

Role responsibilities

  • Ad hock support to the CEO and COO where needed.
  • Facilitate meetings, including producing agendas, minute taking and setting up conference calls where needed.
  • Assist the Group Financial Controller with day to day finance duties.
  • Maintaining and improving the filing system, in both paper and digital formats.
  • Maintaining stock levels of office supplies, making orders when needed.
  • Support with office management diary organization.
  • Provide hospitality for visitors, ensuring that a good impression is formed at the first point of contact either in person or over the phone.
  • Make and receive telephone calls, evaluating communications, taking messages, re-directing and filtering calls as required.
  • Manage inbound & outbound postal service, ensuring all business documents are actioned by the correct people and filed accordingly
  • Assist with bookings and enquiries as needed

Skills required

  • Native-level standard of English.
  • Outstanding communication skills both written and verbal.
  • A history of excellent organisational skills.
  • A high standard of proven IT skills in the use of Microsoft Office software including Excel, Word and PowerPoint.
  • Accurate data input skills
  • Experience of maintaining spreadsheets
  • A high level of enthusiasm and a can-do attitude.
  • The ability to work effectively under pressure and to tight deadlines.
  • Knowledge and experience of a basic accounting software package is not required but would be an advantage (e.g. Sage)
Main Focus: Digital Marketing/Lead-Generation
Reporting to: Head of Marketing
Time period: 1-4 weeks; flexibility available around working hours & start dates
Experience: No experience necessary
Location: Manchester City Centre Office

 

Background:

We are a fast-growing business-to-business tech company who create and sell software solutions to other businesses including banks, retailers, and more. Our solutions use big data and text analytics to derive meaning from consumer digital footprints and create actionable scores for use in identity verification, fraud, risk, and personalisation.

This role is a fantastic opportunity for creative & passionate individuals looking to explore a career in marketing.

You will be assisted and guided by our talented Marketing team to help you gain that valuable experience that is desired. You will be responsible in helping the Marketing team to generate new in-bound business leads through our company website, campaigns and social media.

If you have a passion for digital marketing and learning more, this opportunity will be perfect for you.

 

Role details:

• Contact research, audience building, and campaign planning

• Support content writing for outbound sales emails

• Leads tracking and reporting (using Salesforce & Excel)

• Opportunity to shadow / gain experience in other areas of marketing during your work experience period e.g. social media, blog writing

 

Future Opportunities: There may be possible future opportunities for paid internships, apprenticeships or full time roles for the right individuals.